Terms of Service

Last updated: March 2026

1. Service Description

WatchGuard ("the Service") provides proof-of-watch validation for video content. Operators integrate with our API to verify that end-users genuinely watch video content on real Android devices. The Service issues cryptographic verdicts based on multi-factor analysis including heartbeat timing, device fingerprinting, and network behaviour.

2. Operator Accounts

By registering as an operator, you agree to:

• Provide accurate registration information
• Keep your API credentials confidential and secure
• Use the Service only for legitimate proof-of-watch validation
• Not attempt to reverse-engineer, circumvent, or manipulate the validation system
• Comply with all applicable laws and regulations in your jurisdiction

3. Billing and Payment

The Service supports three billing models: per-view, per-second, and commission-based pricing. Your billing model and rates are established at account creation and may be modified by mutual agreement.

• Prepaid: Credits are purchased in advance. Sessions are rejected when your balance is insufficient.
• Postpaid: Charges accrue against a credit limit. Accounts are suspended when the postpaid cap is reached.
• Fees are non-refundable except where required by law.

4. Acceptable Use

The following uses are prohibited:

• Operating click farms, emulator farms, or automated view-generation schemes
• Submitting fabricated device data or spoofed network traffic
• Using the Service to launder fraudulent advertising impressions
• Attempting to exploit the API to bypass validation checks
• Reselling API access without written authorisation

Violation of these terms may result in immediate suspension and forfeiture of any prepaid balance.

5. Data Processing

The Service collects and processes device fingerprints, IP addresses, network usage data, and watch-session metadata solely for fraud detection and billing purposes. See our Privacy Policy for details.

6. Service Availability

We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance windows will be communicated in advance where possible. The Service is provided "as is" without warranty of any kind.

7. Liability

WatchGuard's total liability for any claim arising from the Service is limited to the fees paid by the operator in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

8. Termination

Either party may terminate the agreement with 30 days written notice. WatchGuard may suspend or terminate accounts immediately for violations of these terms. Upon termination, any remaining prepaid balance (minus outstanding charges) will be refunded within 30 business days.

9. Modifications

We may update these terms with 30 days notice. Continued use of the Service after notice constitutes acceptance.

10. Governing Law

These terms are governed by the laws of the Republic of South Africa. Disputes shall be resolved through arbitration in Johannesburg.